We deliver customer service that creates happy and loyal customers. Fast response times, skilled agents and consistent training / development are the key ingredients for an outstanding customer service experience.
An effective follow-up on your leads involves over 20 aspects that need to perfectly be managed to get maximum results. We master the follow-up on all types of leads from coregistration leads to PPC leads, and ensure the maximum results (both contact & conversion rate).
Customer Acquisition B2C / B2B
We pride ourselves in being experts in outbound sales. We can take care of the whole customer acquisition process from the lead generation to generating end-to-end sales.
We drive effective retention campaigns and are able develop your full retention strategy. Our retention team ensures a positive customer journey throughout. Some of our retention activities include welcome calls and win back campaigns.
Our specialized debt collection teams are able to collect debt effectively while maintaining a healthy customer relationship. We are specialized in outbound and inbound collection calls, dispute management, customer tracking, debt repayment plans and Credit- and Debt Management.