We deliver customer service that creates happy and loyal customers. Fast response times, skilled agents and consistent training / development are the key ingredients for an outstanding customer service experience.
Inbound / Outbound
AI Technology (RPA)
We offer the possibility of adding unique call centre automation software to your Customer Service.
Shorten agents call handling time
Maximizes customer satisfaction
Drives cost-effective results
Watch the video to see how RPA works:
An effective follow-up on your leads involves over 20 aspects that need to perfectly be managed to get maximum results, and therefor is more complex than you think. Outsource the follow-up process of your leads to our operation thats highly specialized in all aspects, to get maximum results (both contact & conversion rate). We master the follow-up on all types of leads from coregistration leads to PPC leads.
We pride ourselves in being experts in outbound sales. We can take care of the whole customer acquisition process from the lead generation to generating end-to-end sales.
We drive effective retention campaigns and are able develop your full retention strategy. Our retention team ensures a positive customer journey throughout. Some of our retention activities include welcome calls and win back campaigns.
Debt Repayment Plans
Credit- and Debt Management
Real Time Data Analysis
Real-time data analysis and data optimization for effective debt collection